My SNID is not recognized. Any reason? I tried with both SNID- in front and just the nunber.

waterhorse

The title section above says "Question." Shouldn't it say Title or something like that?

StevenGen

https://community.acer.com/en/discussion/724595/my-snid-is-not-recognized-any-reason-i-tried-with-both-snid-in-front-and-just-the-nunber

Use the SNID as its written either on the sticker on the back of your laptop or on your other Acer products as its required to register your Acer product. If you can't register your Acer product online then contact Acer in your country and ask for guidance of how to register your Acer product. Good luck.

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waterhorse

I was able to register my laptop.

I was not able to input the SNID on this site.

Axxo

A non-recognized SNID (Serial Number Identification) can stem from several reasons, including typos, incorrect data entry, or issues with the Acer support website's database. It's also possible the SNID has been entered incorrectly or the device model is not in the system.
Here's a breakdown of potential causes and how to troubleshoot:

1. Typos and Data Entry Errors:
   Double-check the SNID for any errors. Even a single misplaced character can prevent recognition.
   Ensure you are entering the SNID exactly as it appears on the product label.
   Use the AcerSense application on your Acer device to find the SNID.
2. Incorrect SNID:
   If you're unsure about the SNID, refer to the product label or documentation. SNID and serial numbers are often found on a sticker on the bottom or back of the device.
   The Acer support website might not recognize an SNID for older or discontinued models.
3. Database Issues:
   In some cases, the Acer support system may have temporary issues or delays in updating its database.
   Try contacting Acer support directly for assistance.
4. Other Possibilities:
   Ensure the SNID is being entered in the correct field on the Acer website.
   If you're having trouble with registration, try clearing your browser cache and cookies.
   If you've recently installed new software or drivers, that might be causing conflicts.

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