ACER Aspire A517-53G-76EE won't turn on after Blue screen and forced shutdown

Amiraroumili

I have "ACER Aspire 5 (A517-53G-76EE) with keyboard backlight, notebook, with 17.3-inch display, Intel® Core™ i7, i7-1260P processor, 16 GB RAM, 512 GB SSD, NVIDIA GeForce RTX™ 2050, Steel Gray, Windows 11 Home"

I restart it and then I got restart blue screen 100% complete and it get stack there. After that I manually powered it off from the button. When I tried to turn it on again it's does not turn on at all.

StevenGen

https://community.acer.com/en/discussion/724587/acer-aspire-a517-53g-76ee-wont-turn-on-after-blue-screen-and-forced-shutdown

Your A517-53G laptop might have a frozen EC chip that is stopping your laptop from booting and powering on. Do a battery rest as shown below as this will reset the battery and laptop and you will be able to power the laptop back again. if the below doesn't work, then you need to do a hard reset. Good luck.

Battery Reset

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Puraw

https://community.acer.com/en/discussion/724587/acer-aspire-a517-53g-76ee-wont-turn-on-after-blue-screen-and-forced-shutdown

Hi, try to reset the battery: There is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. If that did not help check the RAM modules but if you don't want to open the laptop for warranty concerns, take it to Acer Services in your country to check the power rail.

StevenGen

https://community.acer.com/en/discussion/724587/acer-aspire-a517-53g-76ee-wont-turn-on-after-blue-screen-and-forced-shutdown

Your A517-53G laptop might have a frozen EC chip that is stopping your laptop from booting and powering on. Do a battery rest as shown below as this will reset the battery and laptop and you will be able to power the laptop back again. if the below doesn't work, then you need to do a hard reset. Good luck.

Battery Reset

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Puraw

https://community.acer.com/en/discussion/724587/acer-aspire-a517-53g-76ee-wont-turn-on-after-blue-screen-and-forced-shutdown

Hi, try to reset the battery: There is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. If that did not help check the RAM modules but if you don't want to open the laptop for warranty concerns, take it to Acer Services in your country to check the power rail.

Axxo

If your Acer Aspire A517-53G-76EE won't turn on after a blue screen and forced shutdown, try these troubleshooting steps:

1. Power Reset:
   Unplug the power cable: Remove the power adapter from the laptop and any other connected devices.
   Remove the battery (if possible): If your laptop has a removable battery, remove it.
   Press and hold the power button: For laptops with a removable battery, press and hold the power button for 15-20 seconds. For laptops with a non-removable battery, hold the power button for 30 seconds.
   Reinsert the battery and reconnect the power cable: If you removed the battery, put it back in and reconnect the power cable.
   Try to power on: Press the power button to see if the laptop turns on.
2. Check Battery Health:
   Battery replacement: If the battery needs to be replaced, it may not be able to power on the laptop.
   Check the Asurion guide to determine if you need a new battery.
3. Boot into Safe Mode:
   Access Safe Mode: If you can boot into Safe Mode, you can try using it to troubleshoot the problem.
   Use Asurion's guide to boot into Safe Mode.
4. Try a Reset:
   Unplug the power cable: Make sure the laptop is completely shut down and unplugged.
   Use a paperclip to press the reset button: Most laptops have a small pinhole reset button, usually on the back. Use a paperclip to press and hold it for 15-20 seconds.
   Reconnect the power cable and try to turn on the laptop: See if it powers on.
5. Check for a Blue Screen Error:
   Note the error code:
   If you can see the blue screen, try to note the error code (STOP code). This can help you identify the cause of the problem.
   Google the error code:
   Search for the error code online to see what might be causing the blue screen.
   Check Event Viewer:
   Use the Event Viewer to look for critical error logs that might provide more information.
6. Windows Recovery Environment:
   Boot into Windows Recovery Environment:
   If you can't boot normally, try booting into the Windows Recovery Environment.
   Troubleshoot the problem:
   Use the options in the Recovery Environment to troubleshoot the issue, such as Startup Repair, System Restore, or Reset your PC.
7. Check Display Settings:
   Pixel refreshers: Some displays have pixel refreshers or compensation cycles that can help with white screens.
   Check display settings: See if you need to adjust the settings for pixel refresh.
8. Hardware Issues:
   Memory issues: Blue screens can be caused by memory problems.
   Hard drive issues: They can also be caused by hard drive problems.
9. Other Troubleshooting Steps:
   Check for external devices: Remove any external devices (except keyboard and mouse) to see if they are causing the issue.
   Update drivers: Make sure your drivers are up to date, especially display drivers.
   Run a memory diagnostic: Use a memory diagnostic tool to check for memory problems.
   Consider a System Restore: If you have a System Restore point, try restoring to a previous point.
   If these steps don't resolve the issue, you may need to contact Acer support or a qualified technician.

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