acer nitro 16 has mousepad issue i got the laptop back but has same issue

Notgoodenough
Notgoodenough Member Posts: 1 Newbie
edited 5:09PM in Nitro Gaming

Sent my acer nitro 16 in for repairs for mousepad even after repeated attempts and requests to fix/replace mousepad the repairs people just ignored me or refused to give me straight answers

today received my laptop back after a few weeks and ofcourse it’s not fixed


what shall I do? I can’t return the laptop and I don’t want to buy new again after this was new for £1500 11 months ago why are acer such useless terrible service I’ve literally been scammed and the worst service know to man


Do I have to get it fixed privately?….

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]