how to fully (app & services) uninstall ACER QUICK ACCESS and ACER CARE CENTER ?

amiens80
amiens80 Member Posts: 5 New User
edited 9:48AM in Acer Software

hi,

i wish to uninstall fully ACER QUICK ACESS and ACER CARE CENTER.

By fully i mean :

  • the files from program files..etc ans system32
  • the services
  • the processes or autorstart thing
  • the error in windows event log

I went to system application and click the uninstall button for both and the apps was fine removed from the list. i restard my computer and check the windows event log, check the system services and process….😪

But, Services remains on the system ! (services.msc , task process ).

Why ? Why uninstalling this software won't remove the services too ?

I performed such actions with admin full right profile, so i don't understand why there's still someting install with this crapware/bloatware ? (i named it like that because they don't self-uninstall properly)

Best regards

Answers

  • amiens80
    amiens80 Member Posts: 5 New User

    my system is under windows 11 x64 , fully updaded and the ACER computer model is ASPIRE A317-55P .

    I hope ACER team will help me to really clean-installed their software…

  • GAMING6698
    GAMING6698 ACE Posts: 8,978 Trailblazer

    Reinstall both software programs. Next, download and install Revo Uninstaller (free version). Use this application to uninstall both programs one by one. Revo Uninstaller not only removes the main application but also scans for and deletes leftover files, folders, and registry entries. Follow the prompts carefully: after the scan, select all detected items and delete them to ensure a thorough uninstallation.

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Sharanji
    Sharanji ACE Posts: 5,208 Pathfinder
    edited 9:50AM

    @amiens80

    Acer Quick Access and Acer Care Center are tools that enhance user convenience. Quick Access lets you manage hardware features like BlueLight Shield and USB charging easily. Care Center provides system diagnostics, driver updates, recovery tools, and performance tuning. They're useful for non-tech-savvy users, offering quick access to maintenance tasks. However, advanced users may find them redundant or resource-heavy and prefer to uninstall them for better system performance.

    If you want to automate the uninstall or deep clean, use tools like Revo Uninstaller or BCUninstaller can do a more aggressive job than Windows’ built-in uninstaller.

    If you have already removed it from Settings > Apps > Installed Apps, and uninstall, delete Leftover Services like AcerCAgentService, Acer Care Center, or Acer Quick Access Service can remain.
    Open Command Prompt as Administrator.
    Run: cmd
    sc delete AcerCAgentService
    sc delete Acer Care Center
    sc delete QAAdminAgent
    sc delete AcerQuickAccessService
    Replace service names based on what's still listed in services.msc. You can get the exact name there.

    Disable/Delete Scheduled Tasks, Acer sometimes installs scheduled tasks for updates or background monitoring. Use Task Scheduler. Press Windows + S, type Task Scheduler, and open it.
    Check under: Task Scheduler Library > Acer, Task Scheduler Library > CareCenter
    Right-click and Delete any remaining Acer-related tasks.

    Delete Leftover Folders
    Some files may remain under Program Files or ProgramData. Delete these folders if they exist:
    C:\Program Files\Acer
    C:\Program Files (x86)\Acer
    C:\ProgramData\Acer
    C:\Users<YourUsername>\AppData\Local\Acer
    C:\Users<YourUsername>\AppData\Roaming\Acer
    ProgramData is a hidden folder. You can paste the path directly into the File Explorer bar.

    Registry Cleanup Optional & Advanced.Only do this if you're comfortable editing the registry.
    Press Win + R, type regedit, and press Enter.
    Search (Ctrl + F) for: Acer Quick Access, Acer Care Center, AcerCAgentService, QAAdminAgent
    Right-click and delete relevant keys or values. Be very careful—make a backup (File > Export) of the registry before editing.

    After all removals, restart to ensure services are cleared from memory and not respawned.
    Open services.msc — confirm no Acer services remain. Open Task Manager > Startup tab — ensure no Acer programs are set to launch. Open Event Viewer — confirm no new logs from Acer... services.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Puraw
    Puraw ACE, Member Posts: 16,621 Trailblazer
    edited 11:41AM

    Hi, removing Acer Care Center etc. from a 2024 Acer laptop is useless as Windows Update will just reinstall the Acer apps again, the only way is a Clean Install of Windows that I don't recommend. You can try to disable (not uninstall) the Acer firmware in Device Manager-Software Components but it will probably be enabled again after you reboot. Also tinkering with the Windows registry is futile as Windows security will reset it again, just ignore the Acer programs, don't use it, possible Event View errors should eventually stop. Personally I would not use Revo Uninstaller, BCUninstaller, CCleaner and the like as these programs can play havoc in the registry and you will never get rid of the bloatware, better just keep the Acer programs. 😉