Hello,
I recently purchased a new Acer Aspire A715-51G laptop running Windows 11.
The battery is new and the charger is original.
The problem is that sometimes the battery charges from low percentage (e.g. 20%) to 100% in less than 10 to 15 minutes, which is abnormally fast. Then it discharges quickly as well — sometimes going from 100% to under 30% in less than an hour.
At other times, the charging and battery life behave normally.
I ran a battery report using powercfg /batteryreport
, and the full charge capacity shows 51,582 mWh, while the design capacity is 53,015 mWh, which seems healthy.
Could this be a calibration issue, firmware/BIOS issue, or something else in the system?
Any help or advice would be appreciated!