Unable to get sound from my Acer Monitor, not able to find the Audio driver

bkbhiking
bkbhiking Member Posts: 1 New User
edited May 7 in Monitors

S.No MMT JDSI003XXXX I am not able to find drivers for the same…there is audio option in the settings of the monitor but no Test audio or other audio sound coming.

[Edited the thread to hide sensitive information]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,161 Pathfinder

    @bkbhiking

    What is the full model number of your monitor?

    if your monitor actually has speakers built in, you might not need an external audio cable or audio driver. If your monitor and computer both have HDMI ports, you can use an HDMI cable to transmit both video and audio signals, eliminating the need for a separate audio cable.

    If your monitor doesn't have speakers, look for an audio output port (often a 3.5mm jack) on the back or side of the monitor. If you find an audio output port, you can use a 3.5mm audio cable to connect your external speakers or headphones to the monitor's audio output port.

    Check the Windows Sound Settings:
    If you're using Windows and have connected your monitor via HDMI or DisplayPort, you can check the sound settings to see if the monitor is listed as a playback device.
    Right-click the speaker icon in the system tray, select "Playback devices," and see if your monitor is listed.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • billsey
    billsey ACE Posts: 36,056 Trailblazer

    From the part number it looks like you have one of the EK220QE3 models. The part number doesn't seem to be available in the US, so I can't look up the detailed specs. On the back of your monitor is should show EK220Q E3 and then a bunch of letters. What are those letters? From them we can see if there are speakers installed.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • StevenGen
    StevenGen ACE Posts: 14,075 Trailblazer

    This is all that Acer support has on the EK220QE3 monitor and on this page they have all the drivers applicable to this monitor, these monitors do not need an individual audio driver as they use the audio driver from whatever computer you are attaching this monito to.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍