Recently done a restart update on my built in pc, now screen went black and the curser keeps loading

ck2210
ck2210 Member Posts: 1 Newbie
edited 12:00AM in Legacy Desktops

I recently done a restart update on my built in pc and as it was loading the screen went black and the curser keeps loading, i’ve tried everything and the recovery menu just won’t show up.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,499 Trailblazer
    edited 4:50AM

    Is this firmware update for a monitor? If the update is for a Windows PC try booting with a Windows Recovery USB flash drive. You need to post more details.

  • StevenGen
    StevenGen ACE Posts: 14,030 Trailblazer
    edited 4:49AM

    I suggest that you first do a Hard Reset of your AIO computer (whatever model it is, as telling us the model will help) which entails taking the RTC/BIOS battery out and shorting the battery base +&- pins to reset CMOS and then taking the ram out , then leave the AIO like that for at least 30minutes so that the EC, Chipset and bios chips reset and then reconnect everything. Doing this should make your AIO computer reset and the screen should work. Good luck.

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