New Acer Nitro ANV15-51 constantly crashing games during gaming - GPU and D3D errors

TrRazvan
TrRazvan Member Posts: 1 New User
edited May 3 in Nitro Gaming

Hello!

I recently purchased an Acer Nitro ANV15-51 laptop. From the first experience I had problems with Windows installation, but I succeded somehow to install it. Everything is licensed, by the way.

I am using this laptop mostly for gaming, but I am crashing at every game I install. I am receiving errors like: "GPU not responding", "… is not responding", "D3D error", etc.. a lot of errors. Usually, errors appears when I am trying to switch tabs.

I am using Windows 11, because I understood that Windows 10 is not working on this hardware. All the drivers are installed (I guess), Windows updates are up to date.

My specs are:

Graphics

NVIDIA® GeForce RTX™ 4050 with 6 GB dedicated memory

Memory

16 GB, DDR5 SDRAM

storage

512 GB SSD

Screen

39.6 cm (15.6") Full HD (1920 x 1080) 16:9 IPS 165 Hz

Processor

13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz

I don't know how to solve this problem or where I can find the solution.

Hope you can help me! Thanks!

Answers