Acer Predator from 2012 wants to install APP Test 1.0.1 but fails to do so. Why?

shanecer
shanecer Member Posts: 1 Newbie
edited 6:04AM in Legacy Desktops

Several other threads had asked this question and their posts were all archived, so I will repeat the question but also share the solution I found, for posterity's sake:

I have an Acer Predator from 2012. The problem is that Acer Updater wants to install "APP Test 1.0.1" but fails to do so. The question is: Why?

Here's why:

On my computer, all of the fun is in this directory:

C:\ProgramData\Acer\Acer Updater

In that directory is a file called AppDeploy.xml with two lines like this:

<Node ObjID="5497512" FileID="22586" RO="AAP_1;AAP_10;AAP_2;AAP_3;AAP_4;AAP_5;AAP_6;AAP_7;AAP_8;AAP_9;CHINA_1;CHINA_2;EMEA_1;EMEA_10;EMEA_11;EMEA_12;EMEA_13;EMEA_14;EMEA_15;EMEA_16;EMEA_17;EMEA_18;EMEA_19;EMEA_2;EMEA_20;EMEA_21;EMEA_22;EMEA_23;EMEA_24;EMEA_25;EMEA_26;EMEA_27;EMEA_28;EMEA_3;EMEA_4;EMEA_5;EMEA_6;EMEA_7;EMEA_8;EMEA_9;PA_1;PA_2;PA_3;PA_4;PA_5;PA_6;PA_7;TWN_1;" Name="APP Test" Class="Update" Version="1.0.1" FileSize="10298366" InstallFile="Application\Update\634680062343119970_Update_Acer_1.0.1_W7x64W7x86XXX_A.zip" ExecuteCmd="FPInstall.bat" Reboot="N" InstallType="U" Publisher="Acer" Description="APP Test" GUID="{F4627A22-528F-4755-BEB4-9579EE850A00}" R2="" R3="" R4="" R5="" R6="" R7="" R8="" R9="0" RA="" Country="ALL;">

</Node>

Note:

  • Name="APP Test"
  • Version="1.0.1"
  • InstallFile="Application\Update\634680062343119970_Update_Acer_1.0.1_W7x64W7x86XXX_A.zip"

These would download the APP Test 1.0.1 ZIP file from Acer's website. Unfortunately, Acer seems to have removed that file from their website: A file is indeed downloaded, but its contents are the HTML source code of a "404 file not found" web page.

In principle, you could edit that AppDeploy.xml file and remove those two lines (as I did, but I do this kind of thing for a living). In practice, the computer is so old that Acer simply no longer supports updates for it, in which case you might just as well go to Add or Remove Programs and remove the Acer Updater.

[Edited the thread to add issue detail]