Acer projector H6815BD – image shuts off, red lamp light, automatic shutdown

M_ALEX
M_ALEX Member Posts: 1 Newbie

Hi 🤔,
I'm having an issue with my Acer projector. While watching something, the image suddenly goes black, the red lamp indicator lights up, and shortly after, the projector shuts down by itself. When I turn it back on, the same thing happens again.

I've been using the projector for over a year. It's ceiling-mounted and connected to a DENON AVR-S970H receiver. The lamp has 255 hours of use. I'm using a certified 8K UHD HDMI cable. The projector software version is System 2.08 / MCU 013.

Has anyone experienced a similar issue? What could be the cause and how can I fix it?

Thanks in advance for any help!🙏

M_ALEX

Answers