acer spin 314-54N How Do I Fix I2C HID Device Error Code Ten

MalachiTurner
MalachiTurner Member Posts: 1 Newbie
edited 5:36PM in Swift and Spin Series

I have and acer spin 314-54N and the pen and touchscreen are not working. This is the only thing that isn't working. The I2C HID Device driver gives me error code 10. Is there any way that I can fix this.

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[Edited the thread to add model name to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 5,126 Pathfinder

    @MalachiTurner

    Error Code 10 usually indicates that the device cannot start due to driver issues.
    Here are a few steps you can try to fix it:

    Update or Reinstall the Driver
    Open Device Manager Press Win + X and select Device Manager. Expand Human Interface Devices and find I2C HID Device. Right-click and select Update driver → Search automatically for drivers.
    If that doesn’t work, try Uninstall device, restart your laptop, and let Windows reinstall the driver.

    You can also download and install the Acer official chipset and IO drivers here SP314-54N downloads

    Also, Check Windows Updates, Go to Settings → Windows Update and install any pending updates. Sometimes, Windows updates include fixes for driver-related issues.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊