Aspire A515-56 Sound is very crackly, troubleshooting did not detect a problem

Figgis
Figgis Member Posts: 92 Fixer WiFi Icon

Correct and latest Realteck drivers are installed according to Windows 11. What else can I do to resolve this problem?

Answers

  • Sharanji
    Sharanji ACE Posts: 5,118 Pathfinder

    @Figgis

    Let's few steps you can try to resolve this.

    To adjust the audio settings, begin by right-clicking the speaker icon in the taskbar and selecting "Sounds." Then, navigate to the Playback tab, choose your speakers, and click Properties. Within the Advanced tab, experiment by modifying the default audio format, such as switching to 24-bit, 48000 Hz, and uncheck "Exclusive Mode" to disable it.
    Also, to disable audio enhancements, open the Properties window, navigate to the Enhancements tab, and select the option to Disable all enhancements.

    Test with External Audio. Plug in headphones or external speakers to see if the issue persists. If it doesn't, the internal speakers might be faulty.

    Reinstall Audio Drivers. Uninstall the current audio driver via Device Manager. Download the latest Realtek audio drivers for your model from Acer's official website. Aspire A515-56 Downloads

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • Figgis
    Figgis Member Posts: 92 Fixer WiFi Icon

    Thanks for replying so quickly.

    I checked all the settings, and the audio was bad on each.

    I tried wireless buds, but they would not pair, nor would some wireless headphones. I had an old pair of wired earphones connected, and the sound was still bad.

    Drivers

  • Figgis
    Figgis Member Posts: 92 Fixer WiFi Icon

    Hi, the above message disappeared before I finished the message. I thought I had lost it until I saw it when I started to write this message.

    I uninstalled the Driver and downloaded the Realtek one from Acer and allowed it to install when I restarted my PC. The sound is now back to normal.

    Thank you for helping me on this.