Aspire Switch 10 SW3-016 (Windows 10) the admin password was lost, Error 2 when updating drivers

Likely
Likely Member Posts: 2 New User
edited 6:37AM in Switch Series

On my Aspire Switch 10 SW3-016 (Windows 10) the admin password was lost, and I could not make any changes to the system.

I tried VERY hard to fix this before finally giving up. In the end I reinstalled the latest Windows 10 from the Microsoft site.

I can just use it, but many things do not work now. No tab mode. No wifi. No blue tooth, no sound.

I downloaded a set of drivers and try to install them.

It fails with an error 2 and reverts to the old state.

Can anyone help me with this please? I have already spent nearly a week on this project.

Thanks,

Soe.

[Edited the thread to add model name and issue detail to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,982 Trailblazer
    https://community.acer.com/en/discussion/724086/aspire-switch-10-sw3-016-windows-10-the-admin-password-was-lost-error-2-when-updating-drivers

    I suggest that you contact Acer Tech Support in your country and ask them or get the Acer technicians to do this for you, as Acer community members are NOT allowed to give any guides on any password unlocking, this is to maintain security of the Acer system protocols. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Likely
    Likely Member Posts: 2 New User
    edited 8:21AM

    Stevengen,

    Thanks for your reply, I appreciate you trying to help. But I am not trying to unlock anything. I have full access to the system. I have a user account and an administrator account.

    My problem is installing drivers for (at least) : sound, wifi, tablet mode. and presumably I will find more once I solve them.

    Thankyou.

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