Nitro16-Ordered through a student program-Scam? on the 7th of April but it' been almost 20 days stil

Hydrochloric
Hydrochloric Member Posts: 1 New User
edited 3:19AM in Nitro Gaming

I ordered the Nitro 16 through a student program on the 7th of April, but it's been almost 20 days, and my order hasn't arrived!! Tried email acer but they don't reply. Calling acer support doesn't help either, they claim that they are unable to help which is horrible. Now that i have 1.5K down the drain for nothing lol. Acer is a scam. Tried asking for refunds and cancellation of my order but ofc acer doesn't reply.

[Edited the topic title to include the topic issue.]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,918 Trailblazer

    Be more patient as it could take longer than 20 days to process this order especially if you bought the laptop through a "Nitro 16 through a student program". Why don't you contact the administrators of the student program that are selling these Nitro 16 laptops, as it could be that it has nothing to do with Acer and its an independent seller or you could have gotten scammed which is another reason for this. You have to be very careful when you buy anything online except if its from a reputable seller like Acer store in your country or eBay or Amazon etc. Hope this wasn't a scam, wait until 7th May 2025 and if the laptop doesn't arrive then I would report this site to the police. Good luck and hope this works out for you and you get your Acer nitro 16.

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