Keyboard Key Bounce on Predator Helios Neo 16 PHN16-72 - Is it Normal or Defective?

Piyush07
Piyush07 Member Posts: 4 New User
edited 5:51AM in Predator Laptops

Hi everyone,

I recently got the Acer Predator Helios Neo 16 (PHN16-72, i7-14650HX, RTX 4060), and I’ve noticed something I’d like to confirm with other users.

When I press keys on the bottom two rows (especially around spacebar, Ctrl, Shift, Alt), the surrounding keys seem to slightly bounce or shift down. It doesn’t feel like actual keyboard flex — more like the keys themselves are moving together a bit.

There are no missed or double keystrokes, and everything types fine — but visually it feels like the deck under those keys isn't as firm. Is this normal on this model? Or could this be a minor build or factory alignment issue?

Would appreciate it if other PHN16-71 owners could check and share if they notice the same. Thanks in advance!

[Edited the thread to add model number to the title]

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