Inquiry About USB Type-C Port GPU Connection on Predator Helios Neo 16/18

errgin35
errgin35 Member Posts: 1 Newbie

Dear Acer Support Team,

I hope this message finds you well. I am reaching out to inquire about the USB Type-C (Thunderbolt 4) ports on the Acer Predator Helios Neo 16 (PHN16-72) and Neo 18 (PHN18-71) laptops. Specifically, I would like to know whether these ports are connected to the integrated GPU (e.g., Intel/AMD) or the dedicated NVIDIA GPU for display output.

Could you please confirm the following for each model (PHN16-72 and PHN18-71):

  1. Is the USB Type-C/Thunderbolt 4 port directly connected to the dedicated NVIDIA GPU, the integrated GPU, or does it use NVIDIA Optimus for dynamic switching?
  2. If connected to the NVIDIA GPU, which specific NVIDIA GPU model (e.g., RTX 4060, RTX 4070) is associated with the port?
  3. Are there any specific settings (e.g., in NVIDIA Control Panel or PredatorSense) required to ensure the USB Type-C port uses the NVIDIA GPU for external display output?

This information is crucial for determining the performance of external displays connected via the USB Type-C port. Thank you in advance for your assistance, and I look forward to your response.

Best regards,