How much ram is supported for my Acer Predator Helios neo 16 PHN16-71-54A6 (2023)

emranfayzullah
emranfayzullah Member Posts: 22 Networker
edited 2:08AM in Predator Laptops
Acer Predator Helios Neo 16 - PHN16-71 (2023)

I5 13500HX
DDR5 4800 Mhz
Does it support 64GB? anyone using

I want to know how much RAM supports my laptop.

[Edited the thread to add model number to the title]

Answers

  • emranfayzullah
    emranfayzullah Member Posts: 22 Networker

    the model is PHN16-71-54A6

  • StevenGen
    StevenGen ACE Posts: 13,879 Trailblazer
    edited 2:20AM

    As far as I can ascertain your PHN16-71-54A6 specs laptop has the i5-13500HX cpu and the RTX4050 gpu and is the same as my model PHN16-71-50JG that has build date of 17th March 2023 which also has an i5-13500HX cpu/RTX4050 gpu. I've upgraded my laptop to 64GB @ 2x 32GB DDR5-4800MT/s CL40 type ram and it works perfectly and I haven't had any problem with this capacity ram for the last 3 months since I've done the upgrade.

    Note: the type of ram that I've upgrade my PHN16-71 is Crucial type ram which is a Micron ram and its the DDR5-4800MT/s CL40 and its because on the PHN16-71 laptops with cpu's i5-13500HX and i7-13700HX they can only operate at a max ram speed of 4800MT/s while the PHN16-71 with the i9-13900HX cpu can operate at ram max speed of 5600MT/s and can operate with the DDR5-5600MT/s CL46 type ram, so be aware of this specification factors. Also make sure that you first update the bios to the last version 1.18 in your laptop before doing this upgrade.

    These laptops from Acer with the 13th and 14Th Gen cpu's have been upgraded to 96GB or even to 128GB max total ram, see this Acer community member who has a very similar laptop the Acer Predator Helios 3D PH3D15-71 that his laptop has an i9-13900HX cpu and he has updated this laptop to 2x 48GB ram modules at DDR5-5600MT/s CL46 type ram, but what he reports is that the ram at 96GB capacity only runs at 4800MT/s speed and not at 5600MT/s speeds. So look at this article as the PHN16-71 will also run at those larger capacities as the Intel cpu max memory specs states a max capacity ram of 128GB at either DDR5-4800MT/s CL40 or DDR5-5600MT/s CL46 type ram. Good luck and hope all this helps you out and clarifies the memory upgrade for your laptop.

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