Acer Aspire 195ES-My New Acer Desktop not showing the full 1TB, any help?

Allison2608
Allison2608 Member Posts: 4 New User
edited 9:36AM in All-In-One PCs

Acer Exertis DQ.BM4EK.006 Desktop

Not showing 1TB,

image.png

I am not very technical; any help would be appreciated.

Thank you

[Edited the topic title to include model number]

Answers

  • Jack22
    Jack22 ACE Posts: 4,390 Pathfinder

    @Allison2608

    check the SATA connection to the hard drive, ensuring it's properly seated. Then, try testing the hard drive in another computer to rule out hardware issues.

    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 35,970 Trailblazer

    Which Acer desktop model do you have? Do you have both a C: and D: drive? Are you sure your model came with a 1TB drive and not a 512GB? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Allison2608
    Allison2608 Member Posts: 4 New User

    Hi It's an Acer Aspire 195ES

    There is only a C: Drive.

    Thanks

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