Nitro V-My keyboards aren't working, external one hooked up with the USB and it wasn't working

NanaMcD2025

I just got a brand-new Acer Nitro V, this is the first time I've booted it up, and within the hour my keyboard stops working. I was using my external one hooked up with the USB and it wasn't working, so I tried typing with the laptop keyboard and it also wasn't working. I tried restarting it several times and shut it down and booting up it. By pressing buttons i found out that only the function keys are working, but now I'm locked out! And even the on-screen keyboard isn't working! They all work separately but aren't putting any letters down!

[Edited the thread to add model name and issue detail to the title]

Puraw

https://community.acer.com/en/discussion/723649/my-keyboards-arent-working

Hi,

Press the Windows key + X and select Device Manager from the list of options.

2. Expand the Keyboards category.

3. Right-click on your keyboard and select Uninstall device.

4. Restart your computer.

5. Windows will automatically reinstall the keyboard driver.