My nitrosense shows blank and hangs on my Nitro ANV15-51 & have installed every available nitrosense

nitrosenseshowsblank
nitrosenseshowsblank Member Posts: 3 New User
edited 8:58AM in Nitro Gaming

Hello my nitrosense app on my ACER Nitro ANV15-51 shows blank in every values and it works for a while when i restart my laptop but suddenly in middle of gaming it freezes and doesnt works . i tried reinstalling windows updating bios and uninstalling nitro sense from revo uninstaller and installed it again idk what is the issue please help me .

also i have installed every available nitrosense version for my laptop from official acer page still same issue

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,036 Trailblazer
    edited 8:58AM

    Hi, it seems like you're experiencing a common issue with NitroSense on the Acer Nitro V 15 ANV15-51. Users have reported that the app sometimes shows blank values and freezes during use. Here are a few troubleshooting steps you can try:

    1. Reinstall NitroSense: Uninstall the current version using a tool like Revo Uninstaller to ensure all files are removed. Then, download and install the latest version from Acer Support.
    2. Update BIOS and Drivers: Ensure your laptop's BIOS and drivers are up to date. This can often resolve compatibility issues.
    3. Check for Windows Updates: Make sure your operating system is updated to the latest version.
    4. Monitor Background Processes: Sometimes, other applications running in the background can interfere with NitroSense. Use Task Manager to identify and close unnecessary processes, there should not be more than 80 background programs running.
  • nitrosenseshowsblank
    nitrosenseshowsblank Member Posts: 3 New User

    i tried all of the things you said but still it didnt got fixed