Power supply doesn't connect securely on Acer Nitro 17 Laptop AN17-41-R7G3

jeb54321
jeb54321 Member Posts: 1 New User

The power supply on the Nitro 17 has never connected properly.

It doesn't click into place. It just sort've "hangs" out the jack on the back. If I move the laptop or jostle it in any way, and the plug moves more than about a 32nd of an inch, the laptop no longer gets power and I have to reseat it.

At the end of last year the power supply died. I replaced it, and its the same thing - any movement of the laptop and it loses power. If I jostle it any more than that, the charger cable will just fall out of the socket completely.

Oddly, I bought a Nitro V recently, it has the exact same power supply, but on the V the cable clicks and locks into place, and requires a small effort to disconnect, but the connection is good and tight.

The problem appears to be that the Nitro 17 has a rounded socket flange. The power supply has a raised lip, and it stops at the rounded socket and won't insert all the way.

I like the laptop, but its irritating to have to plug it in over and over every time I move around a little.

Is there some sort of adapter or something to make the charger connect properly to the laptop? I couldn't find an alternative power supply (needs 330 watts) and I am suspicious that the power supply died less than a year after I bought the laptop because of the constant arcing of the power supply disconnecting and reconnecting.

Thanks for your help!

Jim

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