SF314-42 Video Driver (AMD Radeon Software) Not Available For Windows 11

isaelsky21

I have an Acer Swift 3 (2017 model SF314-42) and tried upgrading to W11 as October approaches. The issue I had was when connecting to my TV via HDMI, which works fine on W10 but I would get a black screen on W11. I had checked for updates and installed all updates on 11, but nothing seemed to work. Is there any known solution anyone had tried, or is there a specific website that shows if AMD will support this model for Windows 11? I know the laptop is 8 years old, but it works perfectly and I would like to avoid having to spend money on a new one, just to be able to connect it to my TV. Any help is greatly appreciated. If you need more information do let me know. I am back to W10 right now.

StevenGen

https://community.acer.com/en/discussion/723088/sf314-42-video-driver-amd-radeon-software-not-available-for-windows-11

That is how it is with your Swift SF314-42 laptop, you need to downgrade to this laptops oem OS which is Win-10 as this laptop is designed by Acer to operate on Win-10 and NOT Win-11 hence and why you are having the HDMI incompatibility problems. The Swift SF314-42 has a HDMI 2.1 which is the latest version HDMI so its not the port but the Win-11 drivers that this laptop does not utilize and that is why its not working.

Also go to AMD and use their "Get Drivers with AMD Auto-Detect and Install Tool" and see if you can get the Vega 7 graphics driver for your Swift SF314-42 laptop, also make sure that you have the last bios version 1.11 installed and all firmware that windows update has for this laptop and see if that helps. Good luck.

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