AN515-55-53AG turned off instantly while playing, & it won't turn on & charging light stays off.

exp_blackout
exp_blackout Member Posts: 3 New User
edited April 2 in Nitro Gaming

Laptop model: AN515-55-53AG

A week ago, in the middle of playing Elden Ring my laptop shut off randomly. No shutting down screen, just completely black. It was plugged in, and as far as I know at full battery, so I assume there's no problems with the outlet or cord. I replaced the battery with a brand new one, tried holding the power button for a minute or two multiple times with battery disconnected, cord unplugged, both in, one in, one out, and every possible combination I can think of. The battery light will still not turn on, even with the new battery installed. I need help!

[Edited the thread to add model number to the title]

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