Acer Aspire 7 Series Laptop Issue

AdityaNarayan564
AdityaNarayan564 Member Posts: 1 New User
edited 4:50PM in Aspire Laptops

I bought acer aspire 72 years ago and it has already stopped working. Your people at service center took said it is a Motherboard problem like How? It is just a 2-year-old laptop.


Seems like a planned obsolescence. First, it's fan stopped working and then entire laptop. And I am not alone with this issue others have faced it too. And your response to them has been same too.


To me it seems like a production issue and customers being sent faulty devices. People need to realize that you are selling cheap products to students who absolutely need it. 
I am thinking of filling an official complaint in consumer courts to see if any of my claims hold.

Hope you stop scamming people.

[Edited the topic title to include the topic issue.]

Answers

  • StevenGen
    StevenGen ACE Posts: 13,692 Trailblazer
    edited March 30

    First of all which exact Aspire 7 model laptop do you have? It should be something like an A715-xx etc etc, as there are many different models, secondly Acer sells laptops and desktops and AIOs for allot different budgets and specifications and every product goes through a vigorous quality control. Its very unfortunate that your Aspire 7 has had those problem as its not common when you realize that Acer sells many million laptops of every budget and model each year.

    Just as an example, I'm still using an Aspire 5750-2414 model that is a 2010 model and it still works perfectly fine and its been updated to Win-10 when this OS was released until now, and I've also been using Acer laptops since 2008 and I've never ever had your problem(s) so its not common what you are saying and even if the mainboard needs replacing, then Acer Tech Support will replace the board and fix your Aspire 7 fully to be fully operational.

    Aspire laptops are a great low to mid and to semi gaming range laptops that cater for low to mid range budgets, and they are very popular with students and business alike. you must have not looked after this laptop and/or set the laptop up properly, as my son is currently using a 2022 model Aspire A515-57-56UV and he is a student also and this laptop has worked for him perfectly at school with no problems.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍