My acer laptop speaker or audio not working from 24 Mar 2025 to till now

Hi,

By mistake I have uninstalled something at appwiz.cpl at Windows 11.

After this I have installed:

Realtek Audio Driver
Windows x ⇒ m ⇒ Sound, video and game controllers
1. right click at ⇒ Realtek® audio
2. Update driver

None of them helped me to resolve audio on Windows 11 at my acer laptop

Host Name: LAPTOP-EKH0DB73
Domain: WORKGROUP
OS Name: Microsoft Windows 11 Home Single Language
Connection Name: Wi-Fi
Connection Name: SslVirus
OS Version: 10.0.22631 N/A Build 22631
BIOS Version: Insyde Corp. V1.36, Fri 29-Mar-2024
OS Manufacturer: Microsoft Corporation
System Manufacturer: Acer
System Model: Aspire A515-56
Total Physical Memory: 12067 MB
Available Physical Memory: 6991 MB
Virtual Memory: Max Size: 24867 MB
Virtual Memory: Available: 19411 MB
Virtual Memory: In Use: 5456 MB
IPv4 Address: 192.168.1.35

Hence I need audio driver/speaker driver on Windows 11 at my acer laptop ?

Regards,

N Murugesan

murugesan openssl

C:> openssl.exe speed -multi 900000000

$ /usr/bin/openssl speed -multi 900000000

Accepted answers

All comments

GAMING6698

https://community.acer.com/en/discussion/722777/my-acer-laptop-speaker-or-audio-not-working-from-24-mar-2025-to-till-now

Reinstall Audio Driver via Device Manager:

Press Windows + X and select Device Manager.
Expand the section labeled Sound, video and game controllers.
Right-click on your audio device (e.g., Realtek High Definition Audio) and select Uninstall device.
Check the option to Delete the driver software for this device, then click Uninstall.
Restart your laptop. Windows should automatically reinstall the audio driver upon reboot

IF above steps doesn't work then Uninstall Audio Driver Using DDU in Safe Mode

Download DDU:
- Download Display Driver Uninstaller from its official website.
Boot into Safe Mode:
- Press Windows + R, type msconfig, and hit Enter.
- Under the Boot tab, check Safe boot and select Minimal. Click Apply and restart.
Run DDU:
- Open the extracted DDU folder and run the application.
- Select Audio as the driver type.
Uninstall Driver:
- Click on Clean and Restart to remove the audio driver.
Exit Safe Mode:
- Open msconfig, uncheck Safe boot, apply changes, and restart your computer.

Your audio driver will now be uninstalled!

6. Now download install audio using using below link I provided-

https://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_6.0.9134.1_W11x64_A.zip?acerid=637707438809560570&Step1=&Step2=&Step3=ASPIRE%20A515-56&OS=ALL&LC=en&BC=ACER&SC=AAP_2

Diya1811

@murugesanopenssl

Start by downloading the correct audio driver from Acer's official support page. Enter your laptop model on their site, select "Windows 11," and look for the Realtek audio driver in the "Driver" section. Install the downloaded driver and restart your laptop. This step often resolves missing or corrupted driver problems.

If the issue persists, check the Device Manager by pressing Windows Key + X. Expand the "Sound, video and game controllers" section, right-click "Realtek® audio," and choose "Update driver" to search for updates. You can also use the built-in Windows troubleshooter found in Settings > System > Sound, which automatically detects and resolves sound problems. Make sure the speakers are set as the default device under the "Sounds" settings and test the audio.

Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful

murugesanopenssl

I have asked windows kushtomer care three times ⇒ no help they told me re-install windows again
1. I tried the same by myself using external hard disk not resolved
I tried installing all google search zip setup.exe adk*.exe not resolved
Today I called customer care of acer laptop his name is Umar Farooq
My thanks a lot to Umar Farooq He resolved it

Steps to resolved:

Umar Farooq told me to have a backup.

I am having back using external hard disk from 2003 to till now.

Press Windows I ⇒ Click System ⇒ Click Recovery ⇒ Reset this PC

This resolve following error:

Sound issue
Windows I ⇒ typing was not working for a year ⇒ windows kushtomer care contact (more than 10 times) told me to reinstall windows and did not resolve this issue. This has been resolved
Typing password at internet never work for 1 year. I used to click forget password. Control ⇒ Network and internet ⇒ network and sharing center ⇒ set up a new connection wireless…and type password there for 1 year. This has been resolved by Umar farooq.