Dual Boot Setup: HDD Not Visible During Drive Selection

Abee
Abee Member Posts: 3 New User

I am planning to install Windows 10 Pro on my laptop by creating a dual boot setup while ensuring that Windows 11 continues to run smoothly. During the installation process via USB, I encounter an issue at the drive selection stage, where the drives are not appearing. Could anyone please assist with resolving this problem?

Answers

  • StevenGen
    StevenGen ACE Posts: 13,646 Trailblazer

    If you have an Acer product that came oem with Win-11 installed the Acer product is NOT designed to run Win-10 as the Win-10 OS has not got all the drivers required for your Acer Win-11 product and that is why you are having the driver(s) problems. DO NOT install Win-10 on a Win-11 Acer product, as that is the best advice that I can give you, as you will always have driver problems.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Abee
    Abee Member Posts: 3 New User

    Dear Puraw,

    Thank you for sharing the tutorial. I was following the same steps, but I encountered an issue when I reached the drive selection stage—I couldn't find my drives to choose the path for installing Windows. Additionally, I'd like to mention that my Acer Predator Helios Neo 16 notebook came with Windows 11 Home pre-installed.

  • Abee
    Abee Member Posts: 3 New User

    Dear StevenGen,

    Thank you for your advice and explanation. I appreciate you sharing this information about the compatibility and driver issues with my Acer product. I'll take your suggestion into careful consideration before proceeding.

    Thanks again for your guidance!

  • billsey
    billsey ACE Posts: 35,760 Trailblazer

    For the drive selection stage to show the drives on an Intel based system, you need to manually install the IRST drivers. Often there is a zip file in the driver package that has all needed drivers and support files, just extract that to your Windows install flash drive, then navigate to the folder when installing the driver at that point of the install. Once the driver is loaded, the drive will appear.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.