my acer aspire 315 is not working properly, touchpad's left and right sides do not work

wilhelmina123K
wilhelmina123K Member Posts: 1 Newbie
edited March 22 in Aspire Laptops

ORIGINAL:

mijn touchpad van de acer aspire 315 werkt niet goed linker en rechter kant werken niet

TRANSLATE:

my touchpad of the acer Aspire 315 does not work properly, the left and right sides do not work

[The message was translated using Google translation]

[Edited the topic title to include the topic issue.]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,854 Trailblazer

    Hi, open Device Manager and uninstall any device with a yellow exclamation triangle and drivers under Unknown Devices and Other Devices. Under "Human Interface Devices" uninstall the 12C HID device and just reboot, don't install any drivers as Windows will install the Microsoft Precision device for Touchpad.

    Hallo, open Apparaatbeheer en verwijder elk apparaat met een geel uitroepteken en drivers onder Onbekende apparaten en andere apparaten. Verwijder onder "Human Interface Devices" het 12C HID-apparaat en start Windows gewoon opnieuw op. Installeer geen drivers, want Windows installeert het Microsoft Precision-apparaat voor Touchpad. (van ook een Hollander).

  • Axxo
    Axxo Member, Ally Posts: 1,395

    If your cursor will not move or your touchpad is not working at all:-

    1. Remove connected devices - Remove all devices that are connected to the system except for the power cord. This includes external keyboard, mouse, flash drives, hard drives and other peripherals.
    2. Enable/disable your touchpad - Many systems allow you to turn the touchpad On or Off by pressing a key combination. On most models it is FN + F7 or FN + F2, but could also be a different function key. The touchpad function key will be labeled with one of the images below.
    3. Restart your computer - Restarting your system may help your touchpad start responding again.
    4. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI.
    5. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. You can try downloading and installing the latest driver from our Acer Drivers and Manuals page. You may need to attach an external mouse to complete this process.
    6. Restore Windows- Newer versions of Windows allow you to restore your operating system without losing your personal data. Make sure you select the option to Keep my files.

    If you can move your cursor but are having problems with cursor speed, erratic behavior or tapping and clicking:

    1. Adjust touchpad sensitivity - If your cursor is moving too fast or too slow, you can try changing your touchpad sensitivity.
    2. Disable tap to click - Accidentally making contact with the touchpad when typing can cause the cursor to jump around or leave the window.
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  • Diya1811
    Diya1811 Ally Posts: 480

    @wilhelmina123K

    Start by updating or reinstalling the touchpad driver. Open Device Manager and update the driver. Alternatively, you can download the latest version from Acer's Support Page. Next, ensure the touchpad is enabled by navigating to Settings > Devices > Touchpad and verifying that the sensitivity and gestures are configured correctly. Additionally, use the Hardware and Devices troubleshooter in Settings > Update & Security > Troubleshoot to detect and resolve any touchpad-related issues automatically.

    Begin met het bijwerken of opnieuw installeren van het touchpadstuurprogramma. Open Apparaatbeheer en werk het stuurprogramma bij. U kunt ook de nieuwste versie downloaden van de ondersteuningspagina van Acer. Zorg er vervolgens voor dat het touchpad is ingeschakeld door naar Instellingen > apparaten > touchpad te navigeren en te controleren of de gevoeligheid en gebaren correct zijn geconfigureerd. Gebruik daarnaast de probleemoplosser voor hardware en apparaten in Instellingen > Update en beveiliging > Problemen oplossen om problemen met touchpads automatisch te detecteren en op te lossen.

    Click on "Yes" if it answers your question or Click on "Like" if you find my answer useful