Acer Nitro V 15 laptop not starting, keyboard lits up but nothing comes on. Pls help.

SohamNehra
SohamNehra Member Posts: 1 Newbie
edited March 22 in Nitro Gaming

I bought Acer Nitro V15 gaming laptop 1 week back and suddenly while working it got hanged and after that when I am starting it the keyboard lits up, but nothing comes on screen. It's been only 1 week and man it's not acceptable at any case. What can be the cause of this?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,987 Trailblazer

    Did you try pressing F7 or Fn+F7 keys? Connect a TV or external monitor to the HDMI port to see if that works.

  • entity0326
    entity0326 Member Posts: 3 New User

    I'm not sure what's the cause but been getting this kind of problem since updating to the latest version of bios.

    What I do is to press the power button for 15 seconds and turn it on again.
    If that doesn't work press the power button until the light on the keyboard lit up.
    If that still doesn't work just repeat the process until it turns on.

    This seems to be a common issue with the Nitro V15 especially if you have a lot of peripherals installed

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,918 Pathfinder

    What is the full model of the Nitro V15? And what BIOS version are you running on?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Axxo
    Axxo Member, Ally Posts: 1,405

    If your keyboard backlight is sensor-activated and it doesn't work anymore, there's a chance an outdated or corrupt driver is causing the problem. To fix it, you should update your keyboard driver. Here is how you can do it: Right-click Start > Device manager.

    Also, Try to get the BIOS page.

    1. Turn OFF the unit.
      ​2. Press and hold the F2 key and turn on the unit.
    2. You will be in setup utility page.
    3. Once you got the screen release the F2 key.
    4. Tap on F9 key and hit enter key without changing the option.
    5. Tap on F10 key and hit enter key without changing the option.
    6. Your unit will restart by itself.
    —————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.