Acer Laptop and Support Service-"PxiTpService.exe Application Error The exception unknown software e

aashikyadav
aashikyadav Member Posts: 2 New User
edited 1:25PM in Swift and Spin Series

I am extremely frustrated with the experience I’ve had with your laptops. It’s been almost a year, and I haven’t been able to use the device properly due to recurring issues. Initially, I received a defective product, and after continuously following up with your support team for four months, I finally got a replacement. However, the replacement unit is also facing problems now.
The biggest issue is with your support team—they do not provide clear answers, often mislead customers, and offer incorrect information. Unlike other companies, your support service does not even allow users to rate their experience based on interactions. The representatives talk in any manner they please, with no accountability.

Currently, I am facing a major issue with the touchpad, which frequently stops working. I receive the following error message:

"PxiTpService.exe Application Error
The exception unknown software exception (Oxe0434352) occurred in the application at location 0x00007FF92B34BB0A."

This ongoing frustration makes me feel like breaking the laptop out of sheer disappointment. I request immediate assistance in resolving this issue permanently.

Looking forward to a prompt and effective resolution.

[Edited the topic title to include the topic issue.]