My second monitor is not being detected

IvanH56
IvanH56 Member Posts: 2 New User

I have tried three different cables, usb-c - hdmi, hdmi-hdmi, display port-hdmi, and none of them can not be detected. I have tried it on my pc and it works perfectly. I have updated my drivers and have tried pretty much everything.

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,428 Trailblazer

    Hi @IvanH56 please indicate the exact model of the computer in the case of an Acer so that we can know the characteristics of its ports and the version of Windows.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • IvanH56
    IvanH56 Member Posts: 2 New User

    Acer nitro 5

    AN515-57-55PK

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,428 Trailblazer

    The computer must output video through the HDMI port and also (with a compatible cable) through the USB-C port that supports Thunderbolt4:

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)