Acer XV272K-V3 Monitor keeps crashing to a white screen, tried diff. display ports& drivers. No Go..

Hostility
Hostility Member Posts: 1 Newbie
edited 2:10PM in Monitors

Hi, I recently got this new monitor for the refresh rate and 4k. and literally at least once an hour or basically randomly keeps crashing to a white screen and my computer every time I change the refresh rate from the default 60hz. I've tried display port and HDMI and 2 different graphics cards, and it does it every single time. But when i left it at 60 hz to see what happens it worked perfectly fine for 2 days. Then i thought maybe it was fixed cuz I reinstalled the drivers and when i changed it back to 160hz it instantly crashed again

[Edited the topic title to include the topic issue.]

Answers

  • Axxo
    Axxo Member, Ally Posts: 1,321

    If you haven't updated your graphics drivers in a while, it can be a significant reason because of which the white screen of death is happening. You must check if your video card drivers are up to date. The best way to update the graphics driver is to download it from the OEM Website.

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