When claiming the 12-months subscription to Microsoft/Office 365? When I click claim,nothing happens

MisterMR
MisterMR Member Posts: 1 New User
edited March 7 in Aspire Laptops

I have had the laptop for almost a month. I tried activating the offer but was told I had to wait until my current subscription ended - which it now has. However, activating has proved impossible for me and the 3 Microsoft support assistants I have spent more than 4 hours talking to. The added issue is that it was purchased for me by an official organisation, and so I am unsure if there was/is a product key, how it would have been issued if there was/is and what I can do to rectify the matter (Acer Technical Support were no help).

When I click claim, nothing happens….

[Edited the topic title to include the topic issue.]

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,671 Trailblazer
    edited March 7

    Hi, I don't recommend a MS 365 subscription, there are much better deals on the market like the legacy Office 2019 Home and Student licence for life for $40 or the 2021 version for $120 (almost the same). New Oútlook comes with Windows11 23H2. If you want that subscription 365 version free extension you have to complete the 1-year trial version first and you will be bothered by Microsoft popups and marketing stuff all the time. Also 365 is a resources hog, choking your network and memory with 24/7 telemetry (Cloud) and you should uninstall it using the Office uninstaller you can download from the Microsoft Office support site, Windows uninstaller won't work.