Switch 5 will not turn on after home power loss

slb_black
slb_black Member Posts: 3 New User

It was plugged in to a power cord and our home lost power several times in a short amount of time due to the weather. Now it will not turn on. When I push the power button, the light that usually flashes blue, now flashes orange and nothing comes on.

I have read through the forums, I tried a reset and still nothing. Is there anything else I can try?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,559 Pathfinder

    @slb_black

    A flashing orange light on your laptop power button usually indicates a battery issue, most likely meaning your battery is low, and the laptop is unable to power on properly due to insufficient charge. Verify power is currently being supplied to the laptop. If your laptop still won’t turn on and you see a black screen, try unplugging the cable and plug it into a different outlet to rule out a non-working socket.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • slb_black
    slb_black Member Posts: 3 New User

    It doesn't appear to be working at all. I have moved the charge cord to a couple different outlets and it is still not turning on. Would a new battery work or a new cord? Everything was working fine before this. I am past the warranty, so I'm not sure what my next options are.

  • Sharanji
    Sharanji ACE Posts: 4,559 Pathfinder

    @slb_black

     If you have a multimeter, test the voltage output from the charger to confirm if it is producing power. If you're unsure about the issue, a professional at a repair center can diagnose the problem and tell you if it's the charger or the laptop that needs fixing. 

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • slb_black
    slb_black Member Posts: 3 New User

    It will probably have to go in for repair. Thank you so much for the help!