How to fix Usb-c charging not working with Anker 100W charger for Acer Nitro 5 AN515-57?

NckProgramming
NckProgramming Member Posts: 15

Tinkerer

edited 2:36AM in Nitro Gaming

I bought the following power brick https://www.amazon.de/-/en/dp/B09Q6FD85Y

and tried both of the following cables that I will link, on both of the usb-c ports (one at a time so that I got 100W) https://www.amazon.de/dp/B0CBRX2R9Z

and the cable from the following product that should be 100W

https://www.amazon.de/dp/B0C4XVMT81

but my laptop didn't want to charge. I tried all 4 combinations (each cable in each usb-c port) and it does not work.

Why is this and how do I get my laptop to charge via usb-c? Is it some sort of driver problem? Does my pc model not support charging via usb-c? Shoud I enable/disable something in BIOS? Does my laptop have to be turned off so that it charges?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,553 Pathfinder
    edited March 5

    @NckProgramming

    Here's the available ports information for your laptop.

    A "One USB 3.2 Gen2 port with power-off USB charging" means a single USB port that uses the 3.2 Gen 2 standard for fast data transfer, and also has the capability to charge devices even when the computer is completely turned off, meaning you can plug in a phone or other device to charge it even when the laptop is not powered on. 

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • NckProgramming
    NckProgramming Member Posts: 15

    Tinkerer

    So if I understood correctly, I can charge my laptop through my USB-C port?
    If the answer is yes then why didn't it work when I tried to charge it.

    Also, I only have one USB-C port, not two as said in the screenshot you provided.