Nitro AN515-44 Speaker Issue After Driver Update

Saver420
Saver420 Member Posts: 1 New User

Hello Acer Community,

I am facing an issue with my Acer Nitro AN515-44 laptop speakers. After updating my drivers, I started hearing a humming/buzzing noise from the speakers.

I contacted Microsoft Support, and they tried to fix the issue. Later, they advised me to reach out to Acer for the latest drivers for my laptop.

Could someone please provide me with the latest Audio Driver, Chipset Driver, or any necessary updates for my laptop model? Any troubleshooting steps would also be appreciated.

Looking forward to your help.

Thanks,
Najmul

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,696 Trailblazer

    Hi Najmul,
    Plug in a wired headset with a 3.5mm RCA jack in the audio socket and check the sound quality, if that also produces the buzzzing sound, in Windows Sound settings uncheck all options in Speaker Properties > Advanced. If no results uninstall the Realtek audio driver with DDU in Safe Mode and just reboot. https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

  • Axxo
    Axxo Member, Ally Posts: 1,321

    Sometimes a simple system restore will fix the issue..

    Try windows x
    click on power shell admin or command prompt admin
    type rstrui
    chose an earlier date on which your computer was working fineclick on next, finish, yes
    It will restore your computer to an earlier date
    if you get an message - system restore not completed - click on close
    It will show you all the icons..

    Try and check whether it is working now

    Also Try windows x
    Go to device manager - Go to sound video and game controllers. Expand it
    Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine..

    If it is still not working

    Uninstall the sound driver from device manager
    Dont restart the computer.
    Go to support.acer.com
    chose your country
    type snid or chose your model
    go to drivers
    Install the sound driver

    It should work fine.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.