Program not displaying CPU/GPU frequencies & Temperatures after reinstallation on AN16-41 Windows 11

LisDark
LisDark Member Posts: 3 New User
edited 1:13PM in Nitro Gaming

The problem started with the fact that it stopped starting, reinstalling fixed the problem, the program started running, but all functions are not available and the CPU and GPU frequencies, as well as the temperature, are not displayed.

Answers

  • Axxo
    Axxo Member, Ally Posts: 1,279

    Uninstall then Reinstall NitroSense
    Right-Click on NitroSense and select Uninstall. Choose your model by entering your Serial number, SNID or model number. Click on Application. Click the download link for the Acer NitroSense software.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • LisDark
    LisDark Member Posts: 3 New User

    I tried to reinstall it from the official website using SNID. It didn't help

  • Sharanji
    Sharanji ACE Posts: 4,524 Pathfinder

    @LisDark

    Please follow the steps in this article and update if it fixed the issue.  Acer Nitrosense fix

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • LisDark
    LisDark Member Posts: 3 New User
  • Sharanji
    Sharanji ACE Posts: 4,524 Pathfinder
    edited 5:56PM

    @LisDark

    You can try to uninstall it once again from Control Panel > Uninstall a program > Nitro Sense > as that uninstalls NS completely, then download Nitro Sense version 4.5.975_20230809 to downloads and install this version as it should install and work 100% showing all temps and fans speeds etc etc. Good luck.

    If you don't have a lot of data to back up, you might consider resetting your device to factory settings. While it can be a bit of a hassle, resetting your computer to address this issue isn't too bad. You might also consider reaching out to Acer support for further assistance.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊