ACER Aspire A515-51G-51V7 issue with on-board RAM

Alextecleanu
Alextecleanu Member Posts: 2 New User

Hello,

I have updated the installed RAM some years ago with a slightly faster 8GB 2400Mhz viper memory. The PC worked fine and the total memory displayed was 12Gb. Lately I have tried upgrading with a 16gb 2400Mhz memory but the PC was a lot slower to respond.

When switching back to the 8 Gb memory I had installed previously, the PC will not detect the 4GB "soldered" memory anymore. Total memory is 8Gb; using CPU-Z there are no info in #slot 1.

Any idea why this happend and how I can solve this? Thank you very much!

Answers