Trying to upgrade my Acer Aspire 7 (A715-71G-5776) from Windows 10 to Windows 11

Gorecon7654
Gorecon7654 Member Posts: 2 New User
edited 4:38PM in Aspire Laptops

I am trying to upgrade my Acer Aspire 7 (A715-71G-5776) from Windows 10 to Windows 11.
I know that the laptop's CPU is not supported and have used the registry bypass AllowUpgradesWithUnsupportedTPMOrCPU to value 1.
The TPM module is v2.0 so it is compatible.
This allows me to run through setup and choose my upgrade options however it eventually stops and states:

"What needs your attention:

This PC cannot be upgraded to this version of Windows.Your PC isnt supported yet on this version of Windows. Windows update will automatically off you this version of Windows once the issue has been resolved"

This looks like a generic message and Microsoft are never going to send me the updates for this laptop.
I have looked elsewhere, and some people who have had the same message have removed certain Apps which helped them (this was not necessarily an Acer A715-71G)

I have no idea what or if it related to an app as there is no report to provide any clues.
I have removed Virtual box as this is a known issue and I have tried to make sense of the log file Windows generates during the upgrade, but it does not offer any obvious leads. My drivers are about as up to date as they can get.

Does or has anyone successfully installed Win 11 on to this model of laptop.
It's so frustrating as the laptop is running fine and it is only the fact that from Oct this year Microsoft will not be creating any more security updates for Windows 10 that I am bothering.
I am not binning it for newer model!

Thanks.

Answers

  • alvlaskurin
    alvlaskurin Member Posts: 1 New User

    To upgrade your Acer Aspire 7 (A715-71G-5776) from Windows 10 to Windows 11, follow these steps:

    1. Check Compatibility

    Before upgrading, ensure your laptop meets the minimum system requirements for Windows 11. Here's a quick check:

    • Processor: 1 GHz or faster with at least 2 cores on a compatible 64-bit processor or SoC.
    • RAM: 4 GB or more.
    • Storage: 64 GB or larger storage device.
    • Firmware: UEFI, Secure Boot capable.
    • TPM: Version 2.0.
    • Graphics card: DirectX 12 compatible graphics / WDDM 2.x.
    • Display: >9” with HD Resolution.

    Use the PC Health Check tool from Microsoft to verify if your laptop is compatible with Windows 11.

    2. Backup Your Data

    Always back up your important files before upgrading to avoid data loss.

    3. Check for Windows Updates

    • Open Settings > Update & Security > Windows Update.
    • Click Check for updates.
    • Install all the latest updates, especially any optional or critical ones.

    4. Install Windows 11 via Windows Update

    If your system is eligible for the upgrade:

    • Go to Settings > Update & Security > Windows Update.
    • If the upgrade is available, you should see an option to Download and Install Windows 11.
    • Click it, and follow the on-screen instructions.

    5. Upgrade Using Installation Assistant

    If the upgrade isn’t appearing in Windows Update, use the Windows 11 Installation Assistant:

    • Visit the Windows 11 download page.
    • Download and run the Windows 11 Installation Assistant.
    • Follow the prompts to upgrade.

    6. Use the Media Creation Tool (Optional)

    • Download the Media Creation Tool from the official website.
    • Use it to create a bootable USB drive or directly upgrade your system.

    7. Post-upgrade Actions

    • After the upgrade, make sure all drivers and software are updated for Windows 11.
    • Visit Acer’s support page to download and install the latest drivers for your laptop.
  • Gorecon7654
    Gorecon7654 Member Posts: 2 New User

    Unfortunately none of that’s not going to work. The laptop is deemed not compatible by Microsoft due the cpu type.
    this is a known issue and a known work around is to amend the registry to allow it to perform the upgrade. This is working because I can continue with the upgrade it’s the later stages which is failing.