Predator PHN16-72-Is my CPU overheating? in Balanced mode, fan mode is auto, my room temp. is 27°C?

Zepp

I've just bought a Predator PHN16-72 using i9-14900HX and RTX 4060 for a week.

When i use it in Balanced mode, fan mode is auto, my room temp is about 27 Celsius degrees, the CPU temp is about 5x Celsius degree with 4 tabs in Opera GX and Spotify.

I kept Opera GX opening and Spotify playing music and open Genshin Impact to play, the CPU temp increased to 90-91 Celsius degree… I was surprised and change the fan mode to max and the CPU temp decreased quickly to 7x then staying at 65-70 degree.

Are there any problems with my heat sink?

(sorry for my bad English…)

[Edited the topic title to include the topic issue.]

calculadoraigv1

To determine if your Predator Helios Neo 16 (PHN16-72) is overheating, you should check your CPU temperatures under different conditions:

How to Check CPU Temperature:

1. Use Monitoring Software:
   • Download HWMonitor, MSI Afterburner, HWInfo, or ThrottleStop to check real-time temperatures.
   • You can also use Task Manager (Ctrl + Shift + Esc) > Performance > CPU, but it won’t show detailed temps.
2. Compare with Safe Temperature Ranges:
   • Idle (No heavy apps running): 40-55°C → Normal
   • Moderate use (browsing, watching videos, light tasks): 55-75°C → Acceptable
   • Gaming / Heavy workloads (AAA games, video editing, rendering): 75-90°C → High, but expected
   • Above 95°C consistently? Possible overheating!

Troubleshooting High Temps:

1. Check Fan Speed & Profile:
   • Open PredatorSense and set the fan mode to Max (instead of Auto) to see if it helps.
   • Try Custom Mode and manually increase fan speeds.
2. Elevate the Laptop & Improve Airflow:
   • Place the laptop on a cooling pad or raise the back slightly.
   • Ensure vents are not blocked.
3. Repasting & Cleaning (if persistently high temps):
   • If your laptop is over a year old, thermal paste might be degraded.
   • Dust buildup can clog the heatsinks—clean with compressed air.
4. Limit Performance in Balanced Mode:
   • In Windows Power Settings, reduce Maximum Processor State (e.g., 99% instead of 100%) to prevent Turbo Boost.
   • In PredatorSense, try Quiet Mode for lower temps.

Would you like me to guide you through checking your temps in more detail? 🚀

Zepp

https://community.acer.com/en/discussion/comment/1328826#Comment_1328826

Oh, i see, the result from HWInfo is lower than from Predator Sense and HWInfo is also more detailed.

I will monitor the results regularly to confirm if there is any problems. Thank u so much.