Acer CX13 Chromeboxes losing HDMI display, USB-C video causes dual monitor loss, how to fix this?

DavidMorales
DavidMorales Member Posts: 2 New User
edited February 27 in Chromebooks

We have 100+ CX13 Chromebooks and they have been totally reliable until last winter (so assuming a ChromeOS change did something) but now we have about a dozen that no longer display via HDMI. If I go to recovery mode the HDMI display works fine but then it often goes back out. Sometimes we can get it to work using the USB-C for video but then we lose the ability to have dual monitors. Anybody have this issue? Any workaround/solutions?

Answers

  • DavidMorales
    DavidMorales Member Posts: 2 New User

    Sorry, these are CX13 Chromeboxes (not Chromebooks)

  • billsey
    billsey ACE Posts: 35,667 Trailblazer

    There is a thread here about issues with the CX13 models, and they says the latest release of the OS (139?) seems to have those resolved.

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