PredatorSense Issue not responding to keyboard Backlighting and fan mode on Predator PHN16-72!

Uno00
Uno00 Member Posts: 1 Newbie
edited 1:40PM in Predator Laptops

Hello,

I have a brand-new Acer laptop, the Acer Predator Helios Neo 16. Predator Sense software was working fine till the last week. It's not responding to the colors anymore. My laptop's keyboard backlit doesn't change. Also the Logo on it's back don't light anymore. When changing the fan mode it takes too long like 1 or 2 mins till it reflects on the hardware.

I've reinstalled Predator Sense from the Acer website for my product v5.0.1429 and still has the same issue.