Frequent BSOD upon startup on my Acer Nitro V15

rithhaaa
rithhaaa Member Posts: 5 New User

Hello there

I need help with my problems.

I've been encountering problems of BSOD always appearing everytime i turn on my laptop. this has happen in a week, and im worried if something g really wrong with my laptop. The stop code i always get is "IRQL_NOT_LESS_OR_EQUAL" and "VIDEO_MEMORY_MANAGEMENT_INTERNAL". I want to know the cause and some troubleshoot i can do before going for local shop for services/troubleshooting.

Here i attach one of the picture i snap.

Hope you guys can help me.

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,415 Trailblazer

    Hi, this error could be caused by a RAM problem or a GPU driver problem. A stable OS in Safe mode could indicate a hardware driver problem. The faulty driver is not running in Safe mode. To boot to Safe mode, interrupt the booting 3 times in a row by holding the Power Button down >5 seconds. If you reset W11, in most cases, this should eliminate a driver problem. It is also possible a failing HDD/SSD could cause this problem. You can run HW tests on the RAM modules and drives with HWINFO.64 or similar freeware.