Activation of the Touchscreen on TravelMate Spin P4 TMP414RN-52 (NX.VW8EU.009)

kerega_ua
kerega_ua Member Posts: 2 New User

Hello! I need some advice regarding the following issue. If the laptop is not used for more than 5-10 minutes, the touchscreen stops responding to touch. It can only be reactivated using the stylus from the kit. After that, everything works fine again.

How can I activate it without the stylus? I understand that there is a way, but I can't figure out how to do it.

Windows 11 x64. Only the drivers from the package are installed.

Answers

  • billsey
    billsey ACE Posts: 35,831 Trailblazer

    Check the properties of the touch screen in Device Manager to see if it's turning it off to save battery…

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  • kerega_ua
    kerega_ua Member Posts: 2 New User

    There is no 'power management' tab for touch screen in Device Manager

  • billsey
    billsey ACE Posts: 35,831 Trailblazer

    The connection between the touchscreen and the chipset is done through an Intel DDI interface, so likely the touch portion is handled by what looks to the system as a USB connection. Show us the other devices listed under HID and USB and maybe we can figure out which might be going to sleep.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.