Help Finding Brand-New SK Hynix DDR5 5600MHz RAM for Upgrade (Helios Neo 16 (PHN16-72-74KA)

Mak1_999
Mak1_999 Member Posts: 2 New User
edited 12:07AM in Predator Laptops

Dear Acer Support,

I own an Acer Predator Helios Neo 16 (PHN16-72-74KA) with the following specifications:
• Processor: Intel Core i7 14th Gen 14700HX
• GPU: NVIDIA RTX 4070
• Current RAM: 16GB SK Hynix DDR5 5600MHz
• Usage: Gaming & Streaming

I am looking to upgrade my RAM but struggling to find brand-new SK Hynix DDR5 5600MHz RAM. I have searched online, but most listings are for used modules.

Additionally, I found conflicting information regarding the maximum RAM capacity for my laptop:
• Kingston states it supports up to 64GB.
• Currys (the retailer I purchased from) states it supports up to 32GB.

I would appreciate your help with the following:
1. What is the official maximum RAM capacity for my laptop?
2. Can I upgrade to 64GB, or is it limited to 32GB?
3. Where can I buy brand-new, Acer-approved SK Hynix DDR5 5600MHz RAM?
4. If SK Hynix RAM is unavailable, what are the best alternative brands for optimal gaming and streaming performance?

Your guidance would be greatly appreciated. I look forward to your response.

[Edited the thread to add model number to the title]

Answers