(PH18-72-93VM i9-14900HX \RTX 4080) Query Regarding the Undervolting protect setting in BIOS update.

VictoryT7
VictoryT7 Member Posts: 4 New User
edited 3:00PM in Predator Laptops

(PH18-72-93VM i9-14900HX \ RTX 4080)

I had made a post earlier about this and it has not been answered but is marked "answered", so here we go again.

My Query is directly to Acer.

INTEL MICROCODE:

Intel's 13/14th Gen Fiasco is something the Company must be very well versed with Since it has already released the 0x129MCU to PHN16-72. SO why not give the MCU to a Laptop (PH18-72) which has the same processor(i9-14900HX)?

0x129 Microcode Update has been provided to Predator Helios Neo 16 (PHN16-72) w/i9-14900HX:

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PH18-72 has the same processor as PHN16-72 i.e. i9-14900HX so why can't PH18-72 also get the Microcode update? Additionally, the PHN16-72 gets more updates at a regular frequency whether they are driver or BIOS/Firmware updates. The last Microcode PH18-72 got was in 26/03/2024 which is 0x120 or 120h and the last BIOS update was on 10/29/2024, which is pathetic as Critical updates like ME Firmware and Microcode are not provided by Acer.

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I want Acer to provide PH18-72 with 0x12B microcode update at its earliest. The Intel ME Firmware also hasn't been updated on PH18-72. This is quite surprising since a higher end laptop model is ignored by the Company.

UNDERVOLT PROTECTION:

14900HX already runs hot and with Acer's cooling system it gets beyond control. In Turbo mode with max Total System Power of 240W (95WCPU + 175WGPU) the CPU rocks at 95-100C, Intel might say it is within operational range, but my CPU is thermal throttling which is a problem. Even with a Liquid Metal Repaste it doesn't help much, the CPU still ends up thermal throttling. Undervolting will help reduce wattage and there forth the temperature. It is fine if the Undervolt Protection is enabled but give a option to disable it so that enthusiasts can undervolt.

Therefore, disable Undervolt Protection with the next BIOS update, it is important and a HX series processor must not be locked in such ways.

Hopefully Acer listens to this and provides the 0x12B MCU to PH18-72 and also a BIOS with disabled Undervolt Protection or an option to do so.

[Edited the topic title to include the topic issue.]

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