My laptop randomly powers itself off without warning around 30-40% battery

PT784352086534967
PT784352086534967 Member Posts: 1 New User

Hello I have this problem with my laptop that it will randomly lose all charge around 30-40% even when I'm not doing anything battery intensive like just watching youtube. It's extremely annoying and my laptop never warns me that it's at low battery

Answers

  • Jack22
    Jack22 ACE Posts: 4,294 Pathfinder

    @PT784352086534967

    your laptop's battery is indeed experiencing issues, possibly due to a dead cell or overall degradation.

    so it could time that you change your battery.

    Click on 'Yes' if the comment answers your question!
  • Puraw
    Puraw ACE, Member Posts: 15,353 Trailblazer

    Hi, could be a bad battery, what is your laptop full model and how old is your battery? Charge your battery to 100% and leave it overnight completely turned off (disable Fast Startup), then run a battery report, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click and select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

  • billsey
    billsey ACE Posts: 35,498 Trailblazer

    What computer do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. How old is it? What BIOS version is on it? What OS are you running? Which version of the OS?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.