Hi, everyone,
I am using an Acer Aspire 7 [A715-75G] running Windows 11.
Since yesterday, Ethernet connection has not been appearing and consequently not working on my PC though wifi connection still working fine.
I have attached images to illustrate the issue:
- In the first image, the CMD (ipconfig) output does not show an Ethernet IP config.
- In the Windows Settings > Network & Internet section, Ethernet setting is not visible.
- In the Control Panel > View Network Connections, the Ethernet connection is missing.
- In the Device Manager, the Ethernet network adapter is not listed under Network Adapters by default. However, when I enable "Show hidden devices," I can see 'Realtek PCIe GBE Family Controller' with error code 45 when clicked.
What I have tried so far:
- Restarted the PC multiple times → No luck
- Updated the driver (using automatically via Device Manager) → No luck
- Reset the network settings from windows setting (Settings > Network & Internet > Advanced network settings > Network reset) → No luck
- Reset the network and flushed DNS via CMD line → No luck
- Manually updated the driver (Device Manager > Right-click ‘Realtek PCIe GBE Family Controller’ > Update driver > Browse my computer for drivers > Let me pick from a list > Next) → No luck
- Uninstalled the driver from Device Manager, expecting it to reappear after a system restart or hardware scan → Did not reappear and gone permanently.
- Downloaded and installed the LAN driver from the Acer website, then manually integrated it via Device Manager → Still no success
- Tried adding the driver manually (Device Manager > Action > Add Legacy Hardware) → No luck.
- Formatted my laptop yesterday. After formatting, the Ethernet adapter was detected earlier and worked fine, but today, it has disappeared again.
Additional Observations:
- Before formatting, the LAN adapter appeared once for about 10–15 minutes but disappeared again but i a'm not sure why though?
- The issue keeps repeating despite driver reinstalls and network resets.
Has anyone experienced a similar issue? Any suggestions would be greatly appreciated!
[Edited the thread to add model name to the title]