Laptop battery not charging while on, only when off, any fixes?

Damianqvz
Damianqvz Member Posts: 1 Newbie
edited February 20 in Aspire Laptops

Hello my battery only charges when its off. this is not becouse my laptop batery is bad or something but bc of some settings in my pc ive tried to update drivers in the device manager but didnt work. the same w other drivers that could couse this problems. and i dont know what to do. please help me as soon as possible thank you

Answers

  • Puraw
    Puraw ACE, Member Posts: 15,334 Trailblazer

    Hi, if you are using Acer Care Center or Acer Sense disable these programs in Windows Services (Properties-Startup type). Update BIOS to the latest version and "Check for updates" in Windows.

  • Axxo
    Axxo Member, Ally Posts: 1,242

    Kindly follow the steps below:

    Method 1. Reinstall Battery Drivers:

    -Press Windows key + X-Go to Device Manager-Expand the Batteries-Right-click then uninstall all drivers there-Restart the PC and check it again

    Method 2. Restore default power options

    -Press the Windows key + R then type:powercfg -restoredefaultschemes

    -Restart the PC and check.

    Method 3. Run power Troubleshooter

    • Press the Windows key + R then type:

    msdt.exe /id PowerDiagnostic

    • Click OK then follow the prompts to run the power troubleshooter-Restart the device

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