The laptop doesn't boot unless it plugged in. Acer aspire 7

MOA_12

Two days ago, my laptop didn't open unless plugged in, but after the windows booted up, the laptop worked on battery without a charger. however, when I clicked on the power button the blue lamp opened and closed 5 times.

Puraw

https://community.acer.com/en/discussion/721119/the-laptop-doesnt-boot-unless-it-plugged-in-acer-aspire-7

Hi, there is a small pinhole in the back of your laptop (with a battery sign), stick a pin in that hole till you feel it click (micro switch), keep pressing the pin for a few seconds. This will reset the battery. If no results the battery may be depleted/bad, run a battery report, paste this in the command prompt: powercfg /batteryreport and open the report with your Edge browser, right click and press Ctrl+P or select "Print to Microsoft PDF", attach the report to your reply, type @Puraw or use "Quote" when you reply so I will get an alert.

StevenGen

https://community.acer.com/en/discussion/721119/the-laptop-doesnt-boot-unless-it-plugged-in-acer-aspire-7

Do a Hard Reset first and see if its not any of the laptop chips that have frozen like its EC chip, as that is usually a cause of this problem.

Hard Reset: Remove the screws securing the lower case to the upper case of the Aspire 7 laptop, starting from the upper side, pry to release the upper side latches, continue releasing the remaining latches. Then remove the lower case.

Disconnect the main battery cable from the MB and take the main battery out. then disconnect the RTC/BIOS battery and then short the batteries + & - pins at the mainboard plug and then take the ram out.

Leave the laptop like that for at least 1 hour (preferably overnight) and then reconnect everything, if you have 2x ram modules, only connect 1x ram module and alternate the two ram modules and see if its not the ram that is faulty also, as the laptop should turn on and boot properly. If all the above doesn't work then change the battery if tour Aspire 7 is more than 4 years old. Good luck.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Axxo

This could be due to a faulty motherboard, power supply, or other internal components. If you suspect a hardware issue, it's best to have your laptop checked by a professional technician. In addition, there are some other factors that can trigger the problem including a faulty battery, outdated battery driver, and power settings.