How can I fix the freezing and power button issues on my Acer Swift Go 14 before my upcoming exam?

xinyi
xinyi Member Posts: 1 Newbie
edited February 12 in Swift and Spin Series

my laptop froze to the point my mouse does not even work, no keyboard work at all. I did not have that many tabs since I just switched on my laptop. My power off/shut down button does not work unless I press and hold it very hard. I searched for how to fix and the internet said to check for a Windows update, I found that I needed to update to Windows 11 version 24H2 and now I am updating. But this power button not working effectively has been for ages, the freezing issue happened twice in a year, and I have an exam next week, i need to use my laptop to take my exam, if my laptop decides to freeze during the exam, I think that would be a big issue. Yes, this laptop is new and I do not want to change it again. My laptop is an Acer Swift GO 14 by the way.

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